Message from the Claims Desk 8.29.17


Good Morning Stewart Family,

Last Friday Hurricane Harvey made landfall northeast of Corpus Christi, TX around 9:45pm. This storm was a category 4 hurricane with winds of 130 miles per hour, but once the storm made landfall the lack of wind in the upper atmosphere caused the storm to essentially stall. This created torrential downpours which caused some areas to receive more than 50” of rain! These unprecedented rainfall totals have caused catastrophic flooding turning roads in Houston into raging rivers. The affected area includes some of Texas’ most populous cities, stretching along the state’s Gulf Coast from Corpus Christi to Houston, as well as the inland cities of Austin and San Antonio. So as we pray for those affected by this horrible disaster, let’s take the time to review mold prevention.

This week I would like to talk about mold prevention. Mold is a common buzzword around the industry which usually translates into paying large sums of money. Items made of porous material, such as sofas and mattresses, are commonly unable to remediate and must be replaced. As expensive as this circumstances may be, it is completely preventable.

Mold is a byproduct of moisture. Any items that are wet will grow mold eventually, and the best way to prevent this is to ensure that any items that are stored or transported are completely dry and free from moisture.

As professional drivers/movers, we are tasked with ensuring that everything is properly prepared for transit. This means it is our responsibility to make the decisions to ensure that any item that is placed on our truck is not and will not become contaminated with mold. This means that if we see an item that is wet, we make sure that it is and can be properly dried, as well as refusing items that show signs of mold contamination.

So before we load items lets make sure they are dry and do not show signs of mold so we can ensure the safety of the entire shipment.


Robert Wright