Message from the Claims Desk 10.17.17

Good Morning Stewart Family,

This week marks the anniversary of an invention that we may take for granted in the modern age. On October 21st it will mark the 138th year since Thomas Edison successfully invented the incandescent light bulb. In his laboratory in Menlo Park, New Jersey he successfully kept his electric lamp with a carbonized filament lit for over 13 hours. His success was a result of combining the three factors of a durable incandescent material, elimination of air from the bulb, and a filament material of high resistance. This invention was truly groundbreaking as it provided people with a cheap, safe, and convenient method of illumination. In recognition of this benchmark invention, let’s cover the process of moving our customers’ lamps.
This week I would like to cover how we move our customer’s lamps. It should go without saying that lamps should be packed in cartons and the shades packed separately, with only a few rare exceptions. Also, the one thing that we should all know by now is that we are not allowed to take light-bulbs. The reasoning behind this is because light-bulbs must have a vacuum inside them to operate properly and since they are encased in a lightweight glass it renders the bulbs extremely delicate and unable to withstand normal transit.
The biggest claims I see from lamps are from the glass or porcelain desk/table top lamps. This is usually because they are packed with other items in the carton and the shifting around of those items seems to cause the damage. These fragile lamps must be placed in a carton surrounded by paper so they are not in contact with the exterior wall of the carton nor have the ability to move, because as far as packing is concerned, movement is your biggest enemy.

So don’t take those light-bulbs, pack those lamps, and ensure that items are packed securely in our cartons.

Cheers,
Robert Wright

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